ICCOS Asia 2012 in Manila is fast approaching – October 15th to 17th – just four weeks away. In the event that you haven’t yet decided whether or not to go, we offer you the following teaser from a feature presentation. This story is of particular interest to me as I was in Bangkok at the time of the floods and experienced first-hand the devastation wrought by Mother Nature, the challenges faced by the population and the challenges of keeping cash in circulation. From that experience I took two valuable lessons – first, the ability of humans to laugh in the face of adversity - the resilience of the Thai people in the face of extraordinary adversity; second, the harder it gets, the harder you should resist defeat – the tenacity of the Central Bank, Commercial Banks and CIT’s to ensure that cash would always be available, no matter how high the water rose…

“Business Continuity and Contingency Planning in Cash Operations – Experience from the Flood Crisis in Thailand” by Dr. Nopporn Pramojaney, Assistant Governor, Bank of Thailand.

In 2011, Thailand faced one of the worst flooding in history. The damage from the floods was indeed severe. The flooding spread through northern, central Thailand, and finally the capital city of Bangkok. Amidst flood crisis, the Bank of Thailand was responsible for ensuring the proper functioning of payment system, particularly cash operation, to meet the anticipated increase in demand. Due to the business continuity and contingency plan jointly prepared in advance by the Bank of Thailand and financial institutions, it seemed that they were able to react to the adverse impacts of the floods in an appropriate manner. However, the massive flooding posed severe challenges to them in terms of risk management and contingency planning as it covered very large areas, continued to exist, and caused disruptive effects on economic activities and human settlements. This presentation will explore the Bank of Thailand’s first-hand experience of how they coped with the crisis ahead of, during, and after the crisis.

Click here for a list of presentations and breakout meeting topics.

84 organizations from 32 countries have already enrolled so far.

Pre-ICCOS Workshops to enhance delegates’ learning experience.

Free Central Bank Workshop & Tour of printing and minting facilities.

Register now to secure your place at this Seminar.

If you are not able to attend this seminar, I urge you to nominate one of your colleagues for this event as he or she would stand to gain much from it. I hope to see you in Manila.