November 2009

Overdraft Fees or ATM Fees – which would you prefer?

11.30.2009

Following from Nicole’s post about the choices US banks are facing in their replacement of overdraft fees comes news from UK banks regarding their choice pending final court rulings on overdraft fees there. With traditional straight back and stiff upper lip, the UK banking industry is prepared to answer the demise of overdraft fees with a reinstatement of ATM fees. Said one UK banking spokesperson, “We are an industry, not a charity. People have to remember that it does not cost nothing.”.

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New Overdraft Regs Are Coming — So What Do We Do About It?

11.23.2009

Brendan gave a great outline of the new overdraft fee regulations coming into effect in the US in 2010. Given, these are the new Fed rules and we haven’t yet heard what the damage will be from legislation pending in Congress, but at least we have something to work toward now. But what does that mean? In my estimation, banks have four options for how to address the new legislation.

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Overdraft Reform – who wins and who loses?

11.18.2009

The news hit the wire late last week and now it is official. For those of you who don’t live in the US, a little background before we start. There has been great discussion and debate at the Federal Reserve Bank about changing some of the service fee allowances that financial institutions are allowed to levy their customers. Like other countries (Australia for one, regarding ATM interchange fees) the United States banking regulators have seen the need to start regulating how customers are charged for some of their banking services.

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The ATM, Debit & Prepaid Forum – Will the More Focused Conferences Remain a Trend?

11.16.2009

I’m a little off my blog game as I flit from conference to conference this autumn but I’m picking up lots of great information along the way. I started out a couple of weeks ago at the ATM, Debit & Prepaid Forum in Las Vegas which was very well attended. This was my first one and I have to say that it was nice to be among a group of people speaking the same language. While there, I hosted a workshop on successful deployment of self-service. I thought I would share with you a couple of key points that came out of that session.

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BAI Retail Delivery Show – an exhibitor’s perspective

11.12.2009

The subject of this post is a little misleading. For the record I want to state officially that I am neither an exhibitor myself nor do I own a company that exhibits at this event. I work for a company that exhibits at this event and as a result of my employment I have found myself attending the 2008 and 2009 events in Orlando and Boston respectively.

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